SHIPPING RESOURCES

Ready to book.
Ready to move.

Practical starting points for your next cargo enquiry.

HRL-labelled fragile parcel wrapped and strapped for road transport

Your enquiry checklist

Start with the pickup and delivery locations, cargo description, package count, weight, dimensions and preferred date. Explain special handling or access requirements.

Plan a shipment

Packing for road movement

Use packaging suitable for the goods, handling and stacking involved. Protect fragile contents internally, seal packages and add clear labels. Discuss unusual requirements before booking.

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Keep your documents together

Have the correct invoice or delivery challan, e-way bill where applicable, and the information required for the goods forwarding note. Retain the HRL LR for later queries.

Read carriage terms

Tracking and proof of delivery

Use the LR docket number to check recorded shipment updates. For a POD copy, ask the handling branch with your docket number and company details; availability and authorised access are checked separately.

Tracking and POD help

Pincodes and route coverage

Check From and To separately. Office pincodes locate branches; pickup and delivery serviceability must be confirmed for both addresses.

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At the delivery handover

Check the visible condition and package count, note apparent damage or shortage on receipt and notify HRL promptly. Keep packaging and supporting records for any query.

Contact support